Refund policy

Due to safety and sanitary reasons, we do not accept returns or exchanges. However, if we’ve made an error, such as a defective or misprinted product, we’ll diligently work to make it right by providing a replacement.

All sales are final. To ensure satisfaction, we kindly ask that you double-check your order details and refer to our fit guides before purchasing.

Filing an Issue

• Contact us within 15 days of receiving your order at support@kpoprush.com.
• Provide your order details and photos if applicable.

Exchanges
We do not offer exchanges. For a different item, place a new order after completing a return.

Additional Support
Questions? We’re here for you! Reach out to support@kpoprush.com or use the contact form on our website. Thank you for supporting our small business!